The core of the MacLeod Claims Management business is the provision of loss adjusting services to insurers in the typhoon area of the northern Pacific. Wide experience from repetitive claims in that area is available to underwriters, where local knowledge and costing expertise is available. A qualified quantity surveyor and project manager is available as part of our team.  Large volume claims, particularly with condominium sites, is a specialty where such claims can be serviced in a very efficient manner.

Peter MacLeod gained his experience in the hurricane territory of the Caribbean, servicing claims in Antigua and U.S. Virgin Islands. The experience gained in this international scene has proved most valuable in the current geographical area of the northern Pacific and Australia.

A full service is available for fire claims including business interruption.  A qualified quantity surveyor on staff and project manager, plus the management services of Peter MacLeod, would be invaluable in this type of loss. Of particular importance is the business interruption control, particularly where urgent return to operation is essential. Close attention is paid to the extra costs of working and re-establishment of business during the early stage of the claim. The expertise not only covers buildings, but also plant and machinery from a wide variety of experience in the past. Qualified accounting staff specialising in business interruption service the BI aspect.

When there is a liability investigation required, our experience is available to underwriters following on from a large exposure of experience in the northern Pacific area and Australia.  Where investigating public liability incidents, it is often the case that the independent loss adjuster moves more solely on the party they are representing, be it to pursue recovery and/or defend an action against them from another party. In both cases, we have wide experience in preparing briefs for attorneys by way of investigating the matter and providing in depth information where required. We have access to forensic services for following up on important material recovery data, where proof of loss is required.

Wide experience over the previous years in servicing the need for salvage of machinery and plant in particular is available to underwriters through the experience of this team. The large international salvage companies are engaged where required and substantial savings have been achieved to underwriters through immediate use of the salvage and decontamination services available.